Delivery Information

UK Deliveries

Uberbike Components offers 1st Class Royal Mail delivery for £2.49 on all mainland UK and Northern Ireland orders for standard orders, European and Worldwide orders from £8.99. Shipping price for Europe and Worldwide orders will be calculated at the checkout based on order weight. For wheelsets, we use DPD couriers which is £9.99 on all mainland UK and Northern Ireland orders. The price for International orders on wheelsets will be quoted at time of checkout based on delivery destination.

All orders placed before 3pm Mon-Fri are typically dispatched the same day using Royal Mail. Special Delivery for next day before 1pm is available, This service will be subject to a £7.99 charge and orders must be placed by 2pm. PLEASE NOTE: next day orders placed on Fridays will be not be delivered Saturday, they will be delivered on Monday (the next working day)

We aim to deliver UK mainland orders between 1 to 2 working days, including Saturday's. Please allow extra time for deliveries to the Scottish Highlands & Islands or Northern Ireland. during busy periods / online promotions there may be a short delay as we pack in date order to be fair to all customers.

International Deliveries

We aim to deliver to European destinations within three to five working days, major cities worldwide within five days and other destinations within seven. We're working with our courier partners to maintain services across the globe, however delays should be expected as a result of ongoing COVID-19 reduction measures and reduced air transport capacity. Items to some EU destinations are also experiencing customs delays. This is the result of changes to the EU’s VAT rules for items from non-EU destinations from 1st July 2021. Please allow these timescales before contacting us regarding your order delivery.

Please note: For orders outside of the UK and Northern Ireland, we will charge you in GBP for the value of the item(s) in your basket plus the shipping fee to your selected country. This does not include 20% VAT or import duty as customs clearance/handling fee’s will be charged in the receiving country and are not the responsibility of Uberbike Components Ltd.

Please note, we are unable to deliver to PO box addresses.

Delivery Charges

UK - £2.49

UK Next Day before 1pm (excludes Saturday delivery) - £7.99. *note* as of 14/03/2020 due to Covid restrictions, Royal Mail will no longer ask for a signature but will require you to be present at the delivery address within the delivery timeslot.

Europe Tracked- From £8.99

Rest of World Tracked- From £9.99

 

UK Next Day Exclusions

We deliver by 5.30pm the next working day in the following postcode areas, all other areas should be delivered by 1pm:

Mainland
AB30-56 Aberdeen
IV21-28, 40, 52, 54 Inverness
KW1-14 Orkney
PA28-38 Argyll
PH15, 17-26 Perthshire
PH31-40 Perthshire
PH49 Ballachulish
PH50 Kinlochleven
Islands
HS1 Stornoway (Lewis)
HS3 Harris
HS4 Scalpay
HS5 Leverburgh
HS6 N Uist
HS7 Benbecula
HS8 S Uist
HS9 Castlebay (Barra)
IV41-51, 55-56 Skye
KA27 Arran
KA28 Cumbrae
PA41 Gigha
PA42-49 Islay
PA60 Jura
PA77 Tiree
KW15 Kirkwall Town
KW16 Stromness Town only
GY9 Alderney (Channel Islands)
ZE1 Lerwick (Shetlands)
HS3 Harris

We deliver within two working days by 5.30pm to the following islands:

GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
HS2 Lewis
PA61 Colonsay
PA62-75 Mull
PA78 Coll
ZE2-3 Shetlands

We deliver within three working days by 5.30pm to the following islands:

KW16-17 Orkney
PH30 Corrour
PH41 Mallaig
PH42 Eigg & Muck
PH43-44 Rhum & Canna

 

Delivery Terms and Conditions

The goods will be delivered to you, the buyer, at the address provided by you on the order form.

The risk in the goods shall pass to you upon such delivery taking place.

Any dates quoted for delivery of the goods are approximate only and we shall not be liable for any delay in delivery of the goods however caused. If however we are unable to deliver your goods by the date quoted for delivery you, the buyer shall be entitled to cancel the order at any time before delivery takes place.

We shall not be liable to you, the buyer, for short delivery of the goods however caused but will provide you with the outstanding goods as soon as is reasonably practical. If however, we have not delivered the outstanding goods within 7 days from the first date of delivery you, the buyer, shall be entitled to cancel the order for the outstanding goods.

In the event of denial of receipt when delivery confirmation has been provided and supported with either signature or correct delivery gps co-ordinates; corresponding with the delivery address submitted at time of ordering, the customer will be required to open an item not received dispute with Paypal, quoting the tracking and order reference.

CUSTOMER FEEDBACK
I bought a set of these as Uberbike is my go to place for pads. I'm only 4 rides in as these are brand new to the market but I'm thoroughly impressed with the quality and the concave feel! It actually feels like my feet sink into these which gives confidence on rocky terrain. Great product - great value - 5 stars from me. Great work guys!
Damon Guest
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